work

Millennium Hotels and Resorts’ Global Loyalty Programme team all smiles and ready to start the day at Grand Copthorne Waterfront with AURA, the room service robot.

“Get-A-Member”
Day
For The
New
My Millennium

Millennium Hotels and Resorts’ Global Loyalty Programme team piloted the “Get-A-Member” Day for Millennium Hotel’s newly upgraded loyalty programme, My Millennium.

The team worked alongside the front office team from Grand Copthorne Waterfront and managed to acquire more members for the guest reward programme. New (and existing) members also walked away with a delightful surprise – an exclusively designed reusable coffee cup.


The team reached out to hotel guests to share about the benefits of My Millennium and found that guests were most pleased to hear about the exclusive member rates.

Scoring a new sign-up for the loyalty programme.

It was the first time the team embarked on such a recruitment day for its guest loyalty programme, and it proved successful as team was able to support their front office colleagues in the recruitment process and iron out any possible hiccups. In total, the team was able to recruit 50 new members.

To join My Millennium and enjoy rewards such as member exclusive rates, exclusive redeemable experiences and celebration treats, please visit the My Millennium website or email the dedicated e-concierge MyMillennium@millenniumhotels.com.

Back to HomepageBack to Work page