H2O Hospitality (H2O), a South Korean global hospitality technology company, has signed a contract with MHR Middle East to digitally transform its hotel operations (DX).

MHR office in the Middle East decided to first apply H2O's digital conversion solution 'H2O flow' to the 5-star Grand Millennium Al Wahda hotel in Abu Dhabi, the capital of the United Arab Emirates (UAE). When the hotel's digital transformation is completed, it plans to expand the application of the H2O flow service to 57 hotels in the Middle East and Africa among 145 hotels owned by Millennium.

The first service of H2O applied to the Grand Millennium Al Wahda Hotel is to allow users to experience various services such as reservation confirmation, reservation of auxiliary facilities, in-hotel service inquiries, and smart check-out through H2O Flow. H2O decided to apply the H2O flow service to the Grand Millennium Al Wahda Hotel from October 2nd after preparation work. The two companies later decided to complete the digital transformation by applying all services of H2O Flow to rest of the MHR Middle East umbrella of hotels.