Millennium Cincinnati has once again scored the title of ‘Service Superstar of the Year’ at the Ohio Hotel and Lodging Association’s annual Stars of the Industry Awards Luncheon.

Bar Supervisor Mr Kyle Marksberry was the 2018 winner of the coveted award, and was lauded for his outstanding performance and the exceptional service he provides.

Millennium Cincinnati also stood out amongst the rest of the hotels at the awards luncheon, as this is the third year running that a hotel employee won the prestigious award. Bell Attendant Mr Norsius Nortila, who has been with the hotel for over 30 years, won the award in 2017. Mr Marksberry’s mentor Ms Connie Mitchell, an award-winning bartender at Millennium Cincinnati who passed away in 2017, won the title in 2016.