Each hotel has a uniquely dressed robotic egg chef. Pictured here is Copthorne King's Hotel Singapore's egg chef AUSCA.
Millennium
Hotels
Deploys
Robotic Solutions
To Its
Singapore
Properties
FANCY having your eggs cooked by a robot? By end November 2018, that will become a reality as Millennium Hotels and Resorts (MHR) deploys robot chefs to its six Singapore hotels.
AUSCA, which stands for Automated Service Chef Associate, was first introduced to the hospitality industry in November 2017, when he became an “employee” of M Social Singapore. Working in the hotel’s Beast & Butterflies restaurant, AUSCA’s job was to prepared eggs for guests as part of the hotel’s breakfast offering. He was the world’s first front-of-house autonomous service chef robot prototype.
AUSCA at Studio M Hotel.
AUSCA at M Hotel Singapore.
Since his first job, AUSCA has gone through six upgrades over the last 12 months, with enhancements made to the speed and variation of eggs he can prepare. The first AUSCA prototype could prepare eggs—either sunny-side up or omelette style—at an average time of 2 minutes 30 seconds. The current version offers guests the choice of sunny-side up and omelette at an improved time of slightly more than a minute, and allows guests to choose from a selection of toppings for their omelette.
The latest version of AUSCA is currently deployed at M Social Singapore, Studio M Hotel Singapore, Copthorne King’s Hotel Singapore and M Hotel Singapore. He will be launched at Grand Copthorne Waterfront Hotel Singapore on 12 November 2018, and Orchard Hotel Singapore by end November 2018.
AUSCA at M Social Singapore.
This exciting deployment comes after the rollout of AURA, MHR’s front-of-house Autonomous Service Delivery Robot, to the Group’s properties in Singapore, including M Social Singapore, Orchard Hotel Singapore, Grand Copthorne Waterfront Hotel Singapore, M Hotel Singapore and Studio M Hotel Singapore.
Commenting on this move, Mr Tan Kian Seng, Interim Group Chief Executive Officer at MHR said, “As a group, we saw robotic solutions like AUSCA and AURA as a way to increase productivity, help optimise operations, and elevate guest experiences to a new level. Given M Social Singapore’s size and millennial demographic, it was well-suited for such a new technology to exist first. The intention is now to incorporate these innovative robotic solutions into the rest of our Singapore properties before a global roll out.”