Kingsgate Abu Dhabi, part of Millennium Hotels and Resorts (MHR), marked its 10^th year in the hospitality industry with a continued commitment to providing comfort, service, and efficiency to corporate and leisure travelers looking for convenient and affordable accommodation in the capital.

A VIP dinner celebrating the milestone was held on March 28, honouring loyal clients, guests and hotel associates. It was a night of fanfare highlighted by entertainment, lucky draws and the presentation of certificates of appreciation to hotel employees who have been with the hotel since its opening.

General Manager Mr Bassam Zakaria said, “We have reached a milestone in the history of Kingsgate Hotel Abu Dhabi and this success came as a result of a decade of hard work from our talented team and the support of our loyal guests. We are definitely excited to see how the next chapter of our story unfolds as we are committed to making every effort to further enhance and elevate our services to the next level while providing only the best.”

Kingsgate Abu Dhabi is the second MHR property in the capital city, and the first Kingsgate hotel in the Middle East. Since its opening in March 2008, it has positioned itself as a preferred accommodation of corporate travelers from the UAE and the region. It has also started to reposition itself and is now attracting a share of the leisure market visiting Abu Dhabi.

“We have started seeing some good new markets related to the international leisure sources that we are developing and it seems very promising. We have different packages that are designed to meet their expectations. The city is booming with new and unique attractions and we want to promote these to our guests so our packages are catered to target the leisure travelers in addition to our corporate clients,” added Mr Zakaria.

In just ten years, the hotel has earned prestigious accolades, including the Hotel of Choice Award for Business Traveler from Tripadvisor based on the millions of reviews and opinions collected in a single year from Tripadvisor travelers worldwide. In addition, the hotel received the Highest Employee Retention of the Year 2013 award from the MHR.

In 2017, Kingsgate Abu Dhabi has achieved the highest employee satisfaction survey at 90%, from 82% in 2016. “It was our team effort, a closer communication between the management and colleagues, having an open-door policy and we have increased our social activities to motivate and encourage the team,” explained Mr Zakaria.

Throughout the years, the hotel management has worked on achieving the highest standard of service by upgrading its security system to guarantee maximum security and safety for both staff and guests. To keep up with the changing industry trends, the hotel has improved its Wi-Fi system to cover the entire hotel facilities allowing guests easy access to an internet connection when staying at the hotel.

The hotel looks forward to a promising 2018 and will strengthen its position within the local and international market by promoting the property vigorously in different trade exhibitions. Kingsgate Hotel Abu Dhabi will be visible at Arabian Travel Market this year and in other leading trade shows such as World Travel Market and ITB Berlin.