AUSCA the robotic egg chef has clinched M Social Singapore the “Best Business Innovation Award” at the Singapore Tourism Awards 2018!

This award recognises a Singapore-registered tourism or travel-related organisation that has achieved incremental business improvement, higher productivity and/or enhanced consumer satisfaction within the past two years, as a result of innovatively redesigning their products, processes, services and/or organisational culture.

M Social Singapore had applied for the award for the robotic egg chef.

“I am proud that M Social Singapore is acknowledged as a frontrunner in embracing new technology to stay ahead. It enhances guest experience and changes the way we live and do business,” said General Manager Ms Lee Sul Bi.

On 17 November 2017, M Social Singapore successfully launched the world’s first Front-of-House Autonomous Service Chef Robot prototype, ‘AUSCA’ to the hospitality industry; made from Singapore in conjunction of Republic Polytechnic. AUSCA is on version 4, preparing sunny-side ups and omelettes with condiments during breakfast at the hotel’s award winning restaurant, Beast & Butterflies.

“With the world becoming increasingly digital, robotics has increased productivity as well as create a world of possibilities while addressing labour crunch. After the success of AUSCA, we are looking into rolling AUSCA to our other Singapore hotels under the Group namely, Grand Copthorne Waterfront Hotel, M Hotel Singapore, Orchard Hotel Singapore, Copthorne King’s Singapore and Studio M Hotel this year,” said Mr Lee Richards, Vice President of Operations Singapore for Millennium Hotels and Resorts.