Millennium Hotels and Resorts (MHR) has reported measurable sustainability and community impact across its UK and EU properties in 2025.

In the UK, hotel teams supported charities including national charities like British Heart Foundation, Macmillan Cancer Support and Hospitality Action. Partnerships with The Felix Project and TRF (Homeward) support vulnerable communities, while collaboration with Central London Careers Hub promoted hospitality career development.

Operational initiatives delivered environmental savings. A Green Housekeeping programme across 11 UK hotels covered 227,640 stayover nights, with 44% of guests opting out of full daily cleaning, cutting water and energy use by around 1% and reducing chemical use by up to 45%. The Dripdrop umbrella scheme supported the planting of 4,181 trees before shifting to ocean protection, helping remove 25,074 plastic bottles through rePurpose Global.

Through a partnership with Made Blue Foundation and Bottle Up, 19 water refill stations enabled MHR guests and employees to avoid using over 1.3 million plastic bottles. The impact is further extended with reusable plant-based Bottle Up bottles, where each bottle sold provides 100 litres of clean drinking water to needy communities through the Made Blue Foundation.

The UK hotels also reduced reliance on wood pulp by using bamboo-based products from The Cheeky Panda, avoiding an estimated 63 tonnes of wood pulp. This translates to 8,461 cases of FSC 100% bamboo toilet paper, 6,072 cases of facial tissues and 511 cases of hand towels that were used across the UK properties.

In France, M Social Paris redistributed 1,500 hygiene bars through SapoCycle and converted five tonnes of food waste into compost with Les Alchimistes, avoiding emissions equivalent to three flights between Paris and Istanbul.

Beehive sponsorships with urban beekeeping organisations Beeing in Italy and Un Toit pour les Abeilles in France, support biodiversity and serve its own harvested honey from the beehives to guests.

Looking ahead in 2026, MHR will strengthen existing partnerships and form new ones to boost its social and environmental impact, including a new collaboration with UK initiative The Multibank to expand charitable outreach and community engagement.