Giving back has always been part of Scott’s DNA. From grassroots fundraisers to national charity campaigns, he believes in using his personal passions—like running—to create positive change.
Conversations
That Count:
Scott Montgomery
On Purpose,
Passion Projects,
And Hospitality
With A Heart
With nearly three decades of experience in the hospitality industry, a passion for people, and a strong commitment to giving back, Mr Scott Montgomery brings a unique blend of professionalism, heart, and purpose to everything he does. As Global Key Account Manager (MICE & Business Travel) with the Millennium Hotels & Resorts (MHR) UK Global Sales team, he plays a key role in building strategic partnerships and driving growth across the brand’s global portfolio. But Scott’s story goes beyond the office—his journey is also defined by marathon achievements, impactful charitable work, and a genuine dedication to making a difference in the community.
Q. Please share with us more about your role at MHR and how you joined the hospitality industry.
I joined MHR in December 2024 as Global Key Account Manager – MICE & Business Travel with the Global Sales Office UK Team, working as part of the UK-based Global Sales team. My role focuses on managing and developing strategic relationships with key clients, driving revenue and market share across our global portfolio.
My journey in the hospitality industry began over 28 years ago, driven by a passion for travel, people, and creating memorable experiences. Over the years, I’ve had the opportunity to work across various brands within the industry, which has given me a well-rounded understanding of client needs and operational excellence. Joining MHR has been an exciting next step in my career, allowing me to contribute to a dynamic and growing global brand.
Scott with his Global Sales Office UK teammates at work and play!
Q. What do you enjoy most about your work? What are the interesting/challenging aspects of it?
The hospitality industry is incredibly dynamic, and sales professionals face a variety of evolving challenges. One of the biggest is maintaining client loyalty in an increasingly competitive and price-sensitive market. With so many options available, clients often prioritise cost, flexibility, and added value—which means we need to consistently differentiate ourselves, not just through pricing, but through personalised service and tailored solutions.
Another major challenge is navigating unpredictable demand patterns, especially post-pandemic, where lead times are shorter and booking behaviours have shifted. This requires agility, proactive communication, and a strong understanding of client needs to anticipate and respond quickly.
Additionally, technology and digital transformation are reshaping how we engage with clients. While this opens up exciting new opportunities, it also means constantly staying updated with tools, platforms, and data-driven strategies to stay ahead of the curve.
However, it all comes down to relationships and how we connect with one another, staying informed on market trends, and working collaboratively with our operations teams to deliver consistently high standards and innovative offerings. Ultimately, it's about being a trusted advisor, not just a service provider.
Q. How did you begin your journey of supporting charitable and meaningful causes?
Giving back and supporting charitable causes has always been a core part of who I am. Over the years, I’ve raised more than £20,000 for a variety of incredible charities including Teenage Cancer Trust, Children with Cancer UK, Claire House, Macmillan, Steps, Roy Castle Lung Foundation, Prostate Cancer UK, Wigan & Leigh Hospice, Mind, and victims of both the Manchester Arena bombing and the Grenfell Tower tragedy.
In 2017, I took on my most ambitious challenge yet: running 2,017 miles in a single year for Children with Cancer UK. This included 16 marathons, 60 half marathons, and three ultra marathons. That year, I ran the London Marathon for the third time—thanks to sponsorship from Dunkin’ Donuts. Yes, I ran it in costume… with a giant donut attached to my head. Chasing that donut for 26.2 miles wasn’t easy, but it helped raise over £10,000 for a cause close to my heart.
All for a good cause! A sporting Scott in his Dunkin’ Donut costume at his third London Marathon.
Scott inspires to start a Millennium’s Green Path Running Club to unite the global running community in taking positive action together.
Q. How are you and other employees able to support meaningful causes at MHR?
I’m proud to support MHR’s Green Path initiative, in particular the partnership between The Hard Day’s Night Hotel Liverpool and Zoe’s Place Baby Hospice.
At the heart of our Green Path initiative is a deep commitment not only to environmental sustainability but also to community engagement and charitable giving. This is where the partnership between Hard Days Night Liverpool and Zoes Place began, as the hotel’s nominated charity for the year.
From a community perspective, we actively support local charities, grassroots organisations, and social causes that align with our values. Across our global portfolio, our hotels engage in initiatives such as food donations, volunteering, educational outreach, and hosting fundraising events. These efforts are not just occasional acts of goodwill—they are part of an ongoing strategy to give back to the communities we serve.
Through Green Path, we also encourage our employees to get involved in community projects, promoting a culture of corporate social responsibility. This approach not only strengthens our local relationships but also adds value for our guests and corporate clients, many of whom are equally committed to working with socially responsible partners.
Green Path reflects our belief that hospitality is about more than service—it’s about stewardship of the world and people around us.
Since joining MHR, Scott has continued to lead by example in giving back to the community, most recently through his support of Zoe’s Place Baby Hospice. After years away from competitive running, he returned to the road in 2024 to complete the Liverpool Half Marathon and London Marathon, raising vital funds for the hospice as part of MHR’s Green Path initiative.
Q. What are some of the initiatives you have participated in since joining MHR?
After a break from marathons since 2018, I hit the road again in 2024 to support Zoe’s Place Baby Hospice. I ran the Liverpool Half Marathon and the London Marathon, raising funds along the way for this incredible cause.
Training began in December, and after years of hanging up my trainers, I had to start from scratch. I trained gradually, building up from short weekday runs to long weekend distances. By race day, I had completed six half marathons and 20-mile training runs. But nothing prepared me for the heatwave on marathon day. Hitting the wall at mile 18, it was the energy of 1.2 million spectators and every donor’s support that pushed me to the finish line.
Zoe’s Place in Liverpool offers palliative, respite, and end-of-life care for babies and children with life-limiting conditions and complex needs. In late 2024, it faced potential closure. Thanks to a £6 million community-led fundraising effort, its future is now secure with a new facility at Hayman’s Green, featuring a hydrotherapy pool, sensory room, and bereavement suite.
Zoe’s Place is more than a hospice—it’s a lifeline. And with continued support, we can ensure it keeps making a difference for years to come. A big thank you to everyone who helped!
Q. What other meaningful initiatives do you hope to introduce/support in the future?
It would be incredible to launch the Millennium’s Green Path Running Club—a global community where our teams across regions can connect, train, and take positive action together. The idea is simple: regardless of distance, speed, or fitness level, it’s about making a start, supporting one another, and championing health and well-being.
My goal is to complete every Abbott World Major Marathon and achieve the 6-star finisher medal. With London and Berlin already in the bag, my eyes are set on New York for 2026.
Outside of work, Scott is a passionate photographer who loves capturing the world through his lens. These images, taken during his travels, reflect his creative eye and talent for visual storytelling.
Q. What else do you enjoy outside of work?
Outside of work, I really value spending quality time with my family and with my beloved “human fluff ball” Millie – a Mini Golden Doodle who never says no to a long walk along the beach or through the pine woods! Those moments are a great way to unwind and reconnect with nature.
I’m also a keen photographer, with a particular interest in drone photography and videography. Capturing landscapes from above gives a whole new perspective, and I enjoy exploring creative ways to tell visual stories through my lens. It’s both a hobby and a creative outlet that complements my love for travel and the outdoors.
