Copthorne Hotel Cardiff proudly re-opened its doors on 19 May 2025, following a six-week comprehensive £250,000 refurbishment that has given the property a fresh lease of life.

A total of 64 bedrooms across the 2nd and 4th floors were refreshed with brand new beds, carpets, and freshly painted walls. The hotel’s restaurant has also been relaunched as Lakeview Lounge & Bar, complete with new furniture, a refreshed colour scheme, and a fully refurbished breakfast buffet area to elevate the guest dining experience.

The re-opening marks a new chapter for the hotel after operating under exclusive use since February 2021. Initially, the property supported the Home Office by housing Afghan refugees who had assisted the British military, a partnership that lasted until August 2023. Following this, the hotel entered into an agreement with Cardiff County Council to support a homeless family accommodation scheme, in response to a critical shortage of housing in the local market. This initiative continued until 1st April 2025.

To prepare for the next stage in its journey, the decision was made to close the hotel for six weeks to carry out extensive refurbishment works — not only in the guest bedrooms and public areas but also to refresh the hotel’s exterior.

General Manager Mr Gareth McDuff said, “All facets of the hotel had to be re-worked behind the scenes – from distribution and marketing to revenue management and online presence – to ensure a successful re-launch. The in-house team played a crucial role in this transformation, getting hands-on with painting, cleaning, moving furniture, and preparing for relaunch. It was a mammoth task, not just to get the rooms back to standard, but to bring the hotel back to market as a refreshed and competitive offering.”

The refurbishment project represented an investment of approximately £250,000 and reflects the hotel’s commitment to delivering an elevated guest experience while embracing the next stage of its evolution.