Grand Copthorne Waterfront Hotel Singapore has achieved the Gold Tier in the Singapore MICE Sustainability Certification (MSC), which is recognised in both categories for Venue and F&B. The hotel was scored based on verification of results obtained from measurement and reporting on energy, water, waste and carbon-related metrics, as well as external related sustainability initiatives.

The MSC certification is developed by Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS) with support from the Singapore Tourism Board (STB), and aims to equip businesses with sustainable practices for events while raising sustainability standards across Singapore’s Meetings, Incentives, Conventions, and Exhibitions (MICE) industry.

The hotel eliminated the need for single-use plastic bottled water and installed water dispensers with advanced filtration systems in public areas such as guestrooms and meeting rooms. This initiative has significantly reduced plastic use by approximately 358,000 plastic bottles annually.

The hotel also introduced the Aiello Voice AI Assistant system that uses voice-activated IoT controls for lighting, air-conditioning, curtains, and TVs. and digital devices such as televisions and mobile phones. This not only personalises guests in-room experience but also supports energy conservation by automatically switching off power when guests leave their rooms.

Other certifications that Grand Copthorne Waterfront received includes the ISO 45001:2018 for its robust occupational health and safety management, ISO 14001:2015 for its comprehensive environmental management practices, and the BizSafe Level STAR — the highest national accolade for workplace safety and risk management in Singapore —demonstrating its leadership in creating a safe, sustainable, and responsible hospitality environment.