After nearly five years of operating under contracts, Copthorne Hotel Cardiff has officially reopened to the public.

Following the hotel’s closure in April, the team had just six weeks to prepare for the first phase of reopening in May. This tight timeline sparked a true all-hands-on-deck effort, with colleagues from housekeeping, food and beverage, front office, maintenance, and kitchen working to meet the deadline.

The result was a successful relaunch featuring 64 refreshed guestrooms, a newly designed bar and buffet restaurant, as well as an updated reception and lounge. The refreshed spaces have brought new energy to the hotel, offering guests a warmer and more contemporary experience.

Since reopening, Copthorne Cardiff has performed strongly in a highly competitive market. Guest review scores have consistently led its competitive set, while financial performance has exceeded monthly forecasts across both revenue and gross operating profit.

The phased reopening continues in November with the launch of an additional floor. Planning is also underway for the refurbishment and reopening of the remaining 47 guestrooms, along with the hotel’s meeting and event spaces and gym.

With the hotel buzzing once again, guests are already enjoying the refreshed spaces, lively new bar, and modern lounges. From clinking glasses to happy diners and comfy beds being put to good use, the reopening has brought a new spark to Cardiff and plenty of smiles along the way!