getting to know you

The Biltmore Mayfair (previously Millennium Hotel London Mayfair), a 308-room property in the prestigious Grosvenor Square in London, was acquired by M&C in 1996. After extensive renovations that started in 2018, the luxury hotel is operated under LXR Hotels & Resorts under Hilton Hotels.
From One Hotel
To Nearly 150
Properties Across
80 Cities

The story of how Millennium & Copthorne Hotels grew into a global hospitality industry player

In the early 1970s, in an unlikely area away from Singapore’s shopping belt of Orchard Road, a small unassuming hotel opened its doors. Located near the junction of Outram Road and Havelock Road, better known for its crumbling godowns than fancy hotels, was King’s Hotel, the first hotel opened by Mr Kwek Leng Beng, Chairman of Millennium & Copthorne Hotels (M&C) and Executive Chairman of City Developments Limited (CDL).

With his foresight and astute acquisitions, Mr Kwek grew M&C from this one hotel to a network of over 145 hotels worldwide. The group of hotels were listed on the London Stock Exchange in 1996, the first and still only Singapore company to list on the stock exchange. M&C was delisted on 11 October 2019, following a successful privatisation exercise launched by CDL, its major shareholder.


The Early Days

Hong Leong Group, the parent company of CDL, first stepped into the hospitality industry in the early 1970s with the development and operation of King’s Hotel in Singapore, now known as the Copthorne King’s Hotel.


King’s Hotel, the 12-storey hotel with 175 rooms that was the start of M&C’s story. King’s Hotel later increased its rooms to 319 with the completion of a 20-storey cylindrical-shaped annex. It was rebranded as Copthorne King's Hotel in 1998 when CDL Hotels acquired the Copthorne hotel chain.

Shortly after Singapore gained independence in 1965, the government began to push the economy through diversification of industries and developing key infrastructure, which included a world-class port and an airport. Next, the government started its land sales programme to develop the tourism industry, support economic growth, and aid in national planning.

It was in 1967 that the land the hotel sits on was sold to Hong Leong Group in the Singapore government’s first hotel land sale. The late Mr Kwek Hong Png, founder of the Hong Leong Group, tasked his son Mr Kwek Leng Beng to develop King's Hotel, even though the young man had no experience in hospitality.

From Singapore to London

Visionary, bold and decisive, Mr Kwek Leng Beng set a fast track for the company’s hospitality business with a strategy of acquisition and geographical expansion/diversification. Following the opening of King’s Hotel, he initiated other trailblazing hotel acquisitions in the region and globally, including London’s Gloucester and Bailey’s Hotels, New York’s Millennium Hilton and The Macklowe at Times Square (now Millennium Times Square New York).

In 1992, CDL started acquiring several hotels in New Zealand and soon after established the largest hotel chain in the country. Mr Kwek cemented his reputation as a “mover and shaker” in the international hotel arena when in 1995, with Saudi Arabian Prince Al-Waleed, he acquired the iconic Plaza Hotel in New York from American tycoon Donald Trump. That same year, he acquired the Copthorne Hotel chain, expanding the Group's hotel footprint in UK and Europe.


Mr Kwek cemented his reputation as a “mover and shaker” in the international hotel arena when in 1995, with Saudi Arabian Prince Al-Waleed, he acquired the iconic Plaza Hotel in New York from American tycoon Donald Trump. In 2004, the hotel was sold to El Ad, a condominium developer who carved much of the building into apartments.

In 1996, M&C became the first Singapore-controlled firm to be listed on the London stock exchange.

He later purchased 17 hotels of the US Regal Hotels in 1999. That deal was the last major piece of a global plan. Now M&C could say it was moulded into a global hotel chain, further cementing the Group’s reputation as a global hotelier.


M&C was listed on the London Stock Exchange on 25 April 1996, slightly more than one year before the outbreak of the Asian economic crisis. Mr Kwek Leng Beng (pictured) commented a day before M&C’s listing that the timing was perfect (Source: The Straits Times, 24 April 1996). The listing generated net proceeds of £174.5 million to relieve M&C from debt obligations and significantly raised the investment profile of Mr Kwek in major global capital markets. Mr Kwek’s business acumen and financial prudence turned out to be the key in shielding the company from the severe impact of the Asian economic crisis.

Already among one of the world’s largest hotel groups, the appetite to grow M&C’s portfolio was not done yet. The Group continued to buy and build standout properties to stay ahead of the competition.

By 2000, he had grown M&C’s portfolio to 88 hotels across Europe, United States, Asia and Australasia. That same year, he was named Asian Hotelier of the Decade by Jones Lang LaSalle Hotels and Arthur Andersen.

M&C forayed into China with the opening of Millennium Hongqiao Hotel Shanghai in 2006. In the subsequent years that followed, the Group continued its China expansion with the opening of Grand Millennium Beijing, as well as hotels in Chengdu, Qingdao, Xiamen and Wuxi.


With just six hotels when it was listed in 2006, CDLHT has grown its portfolio to 19 properties with a total of 5,088 hotel rooms, across eight countries. The Lowry Hotel (pictured above), located in Manchester, UK, is among the hotels owned by CDLHT.

In 2006, M&C spun off part of its Singapore assets and formed Singapore’s first hotel real estate investment trust, CDL Hospitality Trusts (CDLHT). It was also the first hotel real estate investment trust in Asia, excluding Japan. Listed on the Singapore Exchange on 19 July 2006, CDLHT was established with the principal investment strategy of investing in a portfolio of hospitality and hospitality-related real estate assets globally.


Following M&C’s successful entry into China in 2006, the hotel group continued to expand its footprint there, opening hotels across the country including Millennium Hotel Chengdu, Millennium Harbourview Hotel Xiamen and the luxury Grand Millennium Beijing Hotel (pictured).

In 2014, M&C acquired three hotels, the high-end Boscolo Palace Roma in Rome, the Novotel New York Times Square and the all-suites Chelsea Harbour Hotel in London. In December, M&C also opened its first hotel in Japan, the Millennium Mitsui Garden Hotel in the heart of Tokyo’s Ginza district.



In 2014, M&C gained a foothold in two new gateway cities – Tokyo (Japan) and Rome (Italy). M&C opened Millennium Mitsui Garden (left) in the heart of Tokyo’s Ginza 4-Chome District and acquired the high-end Boscolo Palace Roma (right) in Rome. Boscolo Palace Roma was later renamed Grand Hotel Palace Rome.

M&C has weathered a series of global economic and political crises – the Asian Financial Crisis in 1997, the 2000 dot.com crisis, 911 terror attacks of 2001, the SARS crisis of 2003 and the Great Financial Crisis of 2008, the last being the worst economic downturn since the Great Depression of 1929. Prudent financial management and healthy balance sheets have kept M&C resilient and attuned to future challenges.


Mr Kwek and famous French designer Mr Philippe Starck at the launch of the M Social brand in Singapore in 2016. Mr Starck designed the Singapore hotel, and the brand has since expanded to Auckland, New Zealand, and is slated to open in Suzhou, China and California, USA in coming years.

The Road to Privatisation




The Biltmore Los Angeles (previously Millennium Biltmore Los Angeles), The Chelsea Harbour Hotel, M Social Singapore



Millennium Gloucester Hotel London Kensington, Orchard Hotel Singapore, Millennium Hilton New York One UN Plaza



The Bailey’s Hotel London, Grand Millennium Auckland, Millennium Seoul Hilton

Despite its enviable portfolio, M&C faced a highly challenging trading environment in each of its locations with intensifying competition. Its stable of hotels needed substantial capital investment. CDL believed that through privatisation, M&C would achieve a nimbler and more efficient organisation structure. A successful privatisation would also allow M&C to further leverage CDL’s significant infrastructure and resources.

In October 2017, CDL launched a bid for M&C, in which it owned a 65.2% stake.

CDL’s final offer for M&C’s minority shares – announced on 8 December 2017 – of 620 pence a share, lapsed on 26 January 2018 after it did not meet the requisite acceptance condition from minority investors. It was short of the 50% threshold required for the offer.
 
A New Era

In June 2019, CDL made a second bid to take over M&C for a maximum cash consideration of £776.29 million (S$1.35 billion), this time with the blessing of key minority shareholders.

From a modest start, M&C, through its owner-operator business model, now counts over 145 hotels as part of its portfolio, representing more than 43,000 rooms in many gateway cities around the world. It is one of the largest Asian-controlled hotel groups outside China. In the most recent ranking of the world's 325 biggest hotel companies by Hotels Magazine, M&C listed 39.


Mr Kwek with current British Prime Minister Boris Johnson when he visited Singapore in 2012 as Mayor of London. On 11 October 2019, M&C delisted from the London Stock Exchange, bringing down the curtain on its 23-year stint on the stock exchange. Marking a key milestone in the Group’s transformational journey, Mr Kwek will look towards a holistic review of hotel operations to improve organisational processes and drive operational efficiency amid global economic headwinds and stiff competition faced by the hospitality industry.

Key Dates:

1970s King’s Hotel (which today is known as Copthorne King’s) opens in Singapore.
1986 CDL acquires Orchard Hotel Singapore.
1989 CDL forms and lists CDL Hotels International on the Hong Kong Stock Exchange. It now owns six hotels in Asia.
1994 CDL enters the USA with the purchase of the Millenium Hilton in New York (now renamed Millennium Hilton New York Downtown) and shortly later acquires The Macklowe New York (later rebranded as Millennium Broadway New York Times Square)
1995 CDL buys the Copthorne Hotel chain for £219 million, establishing an expanded footprint in the UK. It  becomes the largest hotel owner in New Zealand with 21 hotels. This is also the launch of global hotel brand, Millennium Hotels and Resorts.
1996 M&C lists on the London Stock Exchange, making it the first Singapore company to do so.
1999 M&C acquires 17 hotels from Regal Hotels in the US and transforms into a global hotel operator.
2001 M&C expands into the Middle East with several management contracts secured in the United Arab Emirates.
2006 M&C moves to China with opening of Millennium Shanghai Hongqiao
2011 M&C acquires a land parcel in Tokyo’s prestigious Ginza district to build Millennium Mitsui Garden Hotel.
2016 M&C launches its first homegrown lifestyle brand M Social in Singapore, which has since expanded to Auckland, New Zealand, and is slated to open in Suzhou, China and California, USA.
2017 CDL makes first bid to takeover M&C.
2019 CDL makes second bid for M&C and successfully delists the company from the London Stock Exchange.

 

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