M Hotel Singapore and Copthorne King’s Hotel were awarded Silver at the SkillsFuture Employer Awards 2022. Presented by the President of the Republic of Singapore, the SkillsFuture Employer Awards honour organisations’ exemplary efforts that champion employees’ skills development and foster a culture of lifelong learning in the workplace.

M Hotel proactively reskilled its employees and rolled out job redesign initiatives to retrain them for expanded job roles during Covid-19. To improve productivity, employees from the Food and Beverage (F&B) Services were cross-trained in Housekeeping, and Engineering and Administrative staff were cross-trained in F&B Services, Security and Front Office roles. M Hotel also embarked on the Career Conversion Programme to expand its employees’ skillsets.

Copthorne King’s Hotel regularly sends its employees for mandatory and other training for them to pick up new skills. It partners various government agencies to provide place-and-train and the Career Conversion Programmes to facilitate cross training of its employees.  They are also tagged to experienced mentors in the company for on-the-job training. This has diversified their skillsets and enabled them to be effectively redeployed.

Both hotels have partnered with the Institute of Technical Education and polytechnics to develop trainees’ skills through the SkillsFuture Work-Study Diploma Programme.

*Photo credit: SkillsFuture Singapore