Mr Saurabh Prakash, Interim Chief Operating Officer and Chief Commercial Officer at Millennium Hotels and Resorts (MHR), recently visited the newly launched M Social Hotel New York Downtown. During his visit, he met with General Manager Mr Alex Spektor and the executive team before hosting a town hall session with managers from M Social Downtown, M Social Times Square, Millennium Broadway, and Premier.
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With a strong spirit of collaboration and shared purpose, the New York Millennium teams are poised to take the brand to new heights.
The session explored the evolution of the Millennium brand—its past, present, and future—while reinforcing brand standards and cultural pillars. It also provided a platform for staff to engage directly with Saurabh and share their perspectives. He also highlighted the impact of the MyMillennium Rewards programme and celebrated key milestones in conjunction with the brand’s 30th anniversary.
Check out the key highlights of the visit.
During his visit, Saurabh toured the property, including the newly renovated lobby, guest rooms, suites, and observatory. He also joined a hard hat tour of the soon-to-open Beast & Butterflies restaurant and experienced firsthand the vision behind M Social Downtown’s upcoming programming.
The visit concluded with a partner appreciation event at M Social Times Square, attended by longstanding partners including representatives from Barclays, The Michael J. Fox Foundation, Corporate Traveler and more, highlighting the programming that has become a staple of the M Social Times Square experience.
