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Hong Leong Finance collaborated with the Singapore Police Force to equip customers with practical scam prevention techniques through real-life scenarios.

Empowering
Customers
Against Scams
Through
Awareness
And Digital
Engagement

Hong Leong Finance (HLF) recently held an outreach session with the Singapore Police Force at the HLF Hougang Branch, to reinforce the importance of vigilance with real-life scenarios.

The session was attended by 25 customers and featured officers from the Woodleigh Neighbourhood Police Centre, who shared insights on common scam types. This includes impersonation scams involving government officials, love scams and investment scams. The participants were also taught techniques to respond if they encounter such situations.

The session also introduced customers to the HLF Digital app, where staff demonstrated its features and benefits, while emphasising the importance of maintaining good security practices when conducting digital transactions.

A lively Q&A segment rounded off the session, with customers actively engaging and having their questions addressed by HLF representatives.

“I truly enjoyed the talk and really appreciated the measures taken by HLF to protect long-term customers like me who has been with HLF for more than 40 years.” – Mdm Chan.

“I found the talk really helpful and it made me more aware of scams. What stood out most to me was learning about the different types of scams and how to protect myself. The examples shared were very relatable, which made everything much easier to understand.” – Mdm Seah.

“The session is a very good and meaningful initiative by HLF to raise my awareness and knowledge on different scam types. I am now more confident to protect myself.” – Mr Yap.

“I am happy to have spent a few hours attending this session as I have learnt new knowledge about scams. The sharing of real cases from HLF staff was really eye-opening and I am glad that HLF will always protect their customers.” – Ms Loo.

“HLF Digital has brought a lot of convenience to me. I have six banking apps, and HLF Digital is by far the easiest to use. It’s straightforward, without any complicated features, and I feel safe using it because the security measures are in place.” – Mr Choong.

 

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